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Cookies and Privacy Policy


This Customer Privacy Policy governs the collection and use of personal information relating to potential and existing customers of CLS Displays Ltd.

By your continued use of our services (including our web sites), you consent to the collection and use of your personal information for the purposes set out in this Customer Privacy Policy.

This notice covers the following websites

  • flexestand.co.uk
  • clsdisplays.co.uk

CLS Display Ltd is committed to abiding by this Customer Privacy Policy, as well as the requirements of applicable laws, in the operation of its business. Please read this policy carefully as it explains the kinds of personal information we collect about you and how it is handled.

For the purpose of the Data Protection Act 1998 and GDPR, the data controller is CLS Displays Ltd, Apex House, 97a-99a High Street, Edenbridge, Kent, UK. We will keep and use the personal information and payment details you supply to us to process your order, we may also use your email and other information to send newsletters and relevant communications. We shall keep that information secure and confidential while it is in our hands, but you are responsible for its secure transmission to us.

We may contact you from time to time and may send you emails about our products and services which we think will be of interest to you. You can click on the unsubscribe links in these emails at any time to update your preferences.

In any sign up form, or on the website we may ask you whether you want to receive from us details of our products or services which may be of interest to you. You are welcome to opt out of this at any time by writing to info@flexestand.co.uk or by post to Apex House, 97a-99a High Street, Edenbridge, Kent, UK.


We process personal information for certain legitimate business purposes as detailed below. We may process your personal information for carefully considered and specific purposes which are in our interests and enable us to enhance the services we provide, but which we also believe benefit you. Whenever we process data for these purposes we will ensure that we always keep your personal data rights in high regard and take account of these rights.

Usually, we collect personal information about you which we require to respond to your enquiries, for payment processing and for the provision of goods and services to you. We also process your personal information where we are required to do so by law, and for the exercise or defence of legal claims.

From time to time, we may contact you for research purposes, or to provide you with communications that we think will be of interest to you. Where appropriate, we will obtain your consent to do so.

Personal information collected from you may include your name, payment processing information, postal address, email address, landline or mobile telephone number, delivery details as well as other non-sensitive personal information.

We may process personal information to enhance the security of our network and information systems, to better understand how people interact with our websites and to determine the effectiveness of promotional campaigns and advertising.

We will generally let you know at the time of collection how we intend to use your personal information.

If you use our web sites, we may also collect anonymous information about you or your computer when you browse to allow you to use the services available.


Cookies are small files which are stored on a user’s device. They are designed to hold a modest amount of data specific to a user and a website, and can be accessed either by the website or the user’s device. Cookies are created to improve your experience of a website – for example they are needed for online shopping cart systems or for remembering you are logged into a site.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and in turn improve our website by tailoring it to our customer’s needs. We only use this information for statistical analysis purposes and the data contains no personal identifiable information.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookiesif you prefer. This may prevent you from taking full advantage of the website.


We will only disclose personal information about you internally and to third parties for processing purposes associated with payment processing, the supply of goods and services, for web site administration, or elsewhere when you have consented to such disclosures, or where such disclosures are required or permitted by law. We do not sell or hire your data to any third parties.


We use administrative, technical, and physical measures to safeguard personal information against loss, theft and unauthorised uses, access or modifications. Certain areas of our web sites may be password protected. If you are a user of our web sites and have a password, you can help to preserve your privacy by ensuring that you do not share your password with anyone else.

We take steps to regularly validate the personal information we hold to ensure that the information is accurate and, where necessary, up to date. Information that is no longer required for any valid business purpose, and that we are not required to keep pursuant to any applicable law, will be routinely destroyed by secure means.


We will only retain your data for as long as there is either a statutory requirement for us to do so or to be able to provide a service to you. This will usually require us to retain your personal data after any business relationship has ended for accounts and record purposes.

Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.


You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

Your rights under General Data Protection Regulation are:

– Rectification

– Erasure

– Restrict processing

– Object to processing

– Complain

– Withdraw consent

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


The GDPR Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to an administration fee to meet our costs in providing you with details of the information we hold about you. We may ask you for proof of identity.

If you would like a copy of some or all of your personal information, please email or write to us at the address below. We want to make sure that your personal information is accurate and up to date.  You may ask us to correct or remove information you think is inaccurate.


If you have any questions about this privacy policy, you can email at info@flexestand.co.uk or write to CLS Displays Ltd, Apex House, 97a-99a High Street, Edenbridge, Kent, UK.


Any changes we may make to our privacy policy in the future will be posted on this page. We advise that you check this page regularly to keep up to date with any necessary changes. Your continued use of our services or our web sites following the posting of changes to these terms means that you consent to those changes.

This version of the privacy policy is effective as of May 2018.